Privacy Policy

Last updated: October 8, 2026

Transkripsi ID is operated by PT. Widya Informasi Nusantara. This policy explains how information is processed when you visit the website, create an account, and use transcription and summarization services.

Information processed

We process account information you provide, such as your name, email, Google account identifier, and phone number; uploaded audio or video; meeting and speaker information; transcripts and summaries; subscription and transaction information; and surveys, feedback, and support requests. Technical and usage data may include device and browser information, pages visited, feature interactions, and error reports.

How information is used

Information supports authentication and account management, processing audio or video into transcripts and summaries, providing work history, managing subscriptions and payments, responding to support requests, and understanding usage to improve the service. Make sure you have the necessary permission to record and upload content containing other people's personal information.

Cookies and analytics

Cookies support sign-in sessions and authentication. The website uses PostHog for usage analytics and Google Analytics or Google Tag Manager in production. Analytics activity may be associated with your account email when you sign in. Sentry supports technical error reporting. You can manage cookies in your browser; restricting cookies may affect sign-in and session features.

Service providers

Data is processed through our backend and providers supporting authentication, storage, transcription, summarization, payments, analytics, and error reporting. Payments are processed through Midtrans. Providers may process data outside your country and have their own privacy policies.

Storage and security

Audio is retained for a maximum of three months from upload. Notes, including transcripts and summaries, are retained indefinitely unless you request deletion or circumstances affecting PT. Widya Informasi Nusantara prevent continued storage, such as cessation of operations or company closure. Keep copies of your important notes. Contact us for information about data deletion, including backups. No method of internet transmission or storage is entirely risk-free.

Your choices and data requests

You can manage content using the features available in your account. Contact us to request access, correction, or deletion of personal data or your account. We may verify account ownership before handling a request. Deleting content in the application does not necessarily remove it immediately from all backups or transaction records.

Policy changes

We may update this policy as the service changes. The latest version and its update date are available on this page.

Contact us

For privacy questions or data requests, contact PT. Widya Informasi Nusantara through WhatsApp.

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Transkripsi ID · PT. Widya Informasi Nusantara